"I just got back yesterday and it was everything that you said it would be, a trip of a lifetime. I can’t stop talking about it. Everything I got from you was excellent. By the way, for boots I decided to take the boots I have used on my wooden-decked sailboat instead of the boots from you. I thought I would tell you that this was a mistake because one really needs the bigger tread of the boots you recommend for the shore work on the trip. So if anyone else suggests doing what I did, you can tell them what my experience was, and they should buy your boots instead....Again, many thanks for all your good help."
"Our travel agent recommended you and I’m glad she did. Buying clothing from you was an unbelievable experience. I got everything I needed, and when something wasn't available, Mary called me to discuss optional sizes and colors. It was like she was our personal shopper. Talk about awesome customer service! We felt well prepared for our trip. I am usually reluctant to purchase something online or by phone that requires sizing but the base layer and waterproof gloves also worked out perfectly. All fitted well and I was nice and warm and dry. Thanks for your help."
"When we returned home from Seatac Airport last night the expedition kit was waiting for us! Despite the hour and being a bit pooped from the long day we dove into the box to check its contents. Janie is absolutely thrilled with her new "outfit" .... Thanks for the quick service and the quality equipment."
"Thank you very, very much for your support in getting the shipment to us on such short notice. It arrived this morning. We are very much looking forward to this trip and your experiences visiting Antarctica based on so many trips makes us even more excited. What a relief it is to talk to someone who has actually been to Antarctica and knows what to wear. Your obvious passion for Antarctica is thrilling and you really have sparked our enthusiasm."
"...I was late figuring out that boot rental would be so much easier and more practical, and I am relieved it worked out! Elizabeth has been awesome helping me. And thank you so much too. I'm sorry if my lateness inconvenienced your business. I surely appreciate your efforts and being able to do this."
"Thank you so much again for your help in getting our gang get outfitted properly! Seriously, we loved our hats, parkas, and the boots (did Rob tell you that one of the group wore his all the way home from KGI to LA!). The gear was ideal, so thanks for all the time you put in with them before the trip. The voyage was a huge success, and we are hopefully that this will be the first of many!"
"Thanks so much for outfitting our family. Our girls loved their parkas so much they did not want to take them off, even when they were on board the ship!"