Contact Ship to Shore Traveler

The fastest way to reach us:

Contact us by email here

Returns and exchanges:

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Promotions Policy:

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Customer service hours of operation

Monday to Friday 9:00 am to 4:00 pm (USA Pacific Time)

Holiday Closure

Our offices / warehouse will be closed on Thursday / Friday (November 22 & 23) in observance of the Thanksgiving Holiday. We will periodically check emails to deal with any urgent matters. All emails and calls will be returned on Monday, November 26 during normal business hours 9:00 a.m. - 4:00 p.m. Seattle time.

In the meantime, Zoey, rescued recently by Emily, our newest employee, just wants to know if you're going to finish that turkey leg.

Payment Methods

We accept the following payment methods


Toll-free within the U.S. 1-877-284-0406
U.S.A. +1-206-284-0406
United Kingdom (020) 3287 6508 – a customer care representative will call you within 24 hours
Australia (02) 8091 4897 – a customer care representative will call you within 24 hours
France (English and French) 33 (0) 9 70 44 75 92


Seattle Warehouse

Ship to Shore Traveler
1448 Elliott Ave West
Seattle, WA 98119

Ushuaia Depot

ShopAntarctica Expedition Gear Rental
Gendarme Argentino St, 1125
Ushuaia, Tierra del Fuego, Argentina
+54 9 2901 60 1969 (Voice + SMS)