Rentals Service

Click the links below for fast access to the applicable rental service.

Rentals with FREE delivery to the ship >

Rental Boots: Home Delivery To U.S. Shipping Addresses Only >

Rentals with FREE delivery to the ship

Antarctica > on board these ships only: NG Explorer, NG Orion, Seabourn Quest, Silver Cloud, Silver Explorer and Scenic Eclipse.

Arctic > on board these ships only: NG Explorer, Silver Cloud and Silver Explorer.

Alaska > on board these ships only: NG Quest, NG Sea Lion, NG Venture and NG Sea Bird.


Refundable Deposit

  • Deposit refunds are processed within 15 business days from disembarkation date
  • It usually takes 3-5 business days for the refund to appear on your credit card statement
  • No refund if rentals are not returned or returned damaged
  • Refund will be applied to the credit card used to rent boots, waterproof pants and/or trekking poles

Rentals Cancellation Policy – Antarctica and the Arctic

  • Cancellation up to 30 days before ship embarkation date: full refund (rental and deposit)
  • Cancellation 29 days or less before ship embarkation date: no rental refund (rental not refunded, deposit refunded)
  • Promotional discounts cannot be applied to rental deposit

Rentals Cancellation Policy – Alaska

  • Cancellation up to 10 days before sailing: full refund
  • Cancellation less than 10 days before sailing: sorry, no refund
  • Promotional discounts cannot be applied to rental deposit

Why Rent Boots?

    Less luggage. Boots are heavy and take up lots of your allowed checked luggage weight.

  • Convenience. Free boot delivery to the ship through our Concierge Service.
  • Sustainable choice. Renting boots is a smart environmental choice if you will likely not wear them again. The drastic savings in fuel and carbon is seen below... Both the Reduce & Reuse part of 'Reduce, Reuse and Recycle' are implemented.
  • If your intinerary includes South Georgia and/or the South Sandwich Islands, due to biosecurity measures your boots size will be recalculated based on a unisex boot with a sole that has been approved for this area. You don't need to do anything. This is advance notice so you can be reassured that you have the right boot for this region and that the size may be different from the size that you selected.


Waterproof Pants and Trekking Poles

  • Waterproof pants are also essential to stay warm and dry in Antarctica, especially during Zodiac rides. Our rental pants are waterproof, breathable and fit over the rental boots.
  • Trekking poles offer stability while walking ashore but are often awkward to pack in luggage and/or to carry on Zodiac rides if they don’t collapse. Our rental trekking poles collapse down to 25.6 in / 65 cm.

Rental Boots: Home Delivery To U.S. Shipping Addresses Only

Click here for details

  • Available for men, women and kids.
  • Rental boots will be delivered to your home.
  • Return shipping is included.
  • Shipping cost and transit time to your home is based on the shipping method you choose.
  • United States addresses only.
  • Order 30 days before embarkation date to allow time to try on your boots and for more economical shipping.
  • Rentals will be sent from our Seattle warehouse 45 days or less before departure.
  • Order online up to 14 days prior to your embarkation date.
  • Orders 13 - 6 days prior to your embarkation date may be possible through contacting Customer Care.
  • Orders 6 days or less: sorry, boot rentals are not possible.
  • Rental period is per cruise. For back-to-back cruise rentals please contact us to arrange to keep the rentals for the full duration. Rental per cruise and only one deposit will be charged.

Returns, Cancellation And Promotional Policies

  • Rentals must be returned within 14 days of disembarkation date using the supplied shipping label
  • Boots cannot be left on board the ship
  • No refund for rentals returned damaged or not returned to the address on the return shipping label
  • Cancellation up to 10 days before sailing: full refund
  • Cancellation less than 10 days before sailing: sorry, no refund
  • Deposits are processed within 15 business days from disembarkation date and will be applied to the credit card used to rent boots

Rental Agreement

  • By renting boots, renter agrees to pay $78 per pair of boots, plus $100 refundable deposit
  • Non-return charges: $100 for boots not returned to the address on the supplied shipping label or returned damaged. Boots cannot be left on board. Boots left on board are considered not returned and you will not be refunded your deposit.